Book Group for Professional Learning
| UMD Human Resources
will provide the book to all participants. |
About the Program
The Book Group for Professional Learning is designed to help
you develop personal and professional skills, increase your ability to
make a difference in your workplace and your life, and engage in networking
opportunities with other members of the UMD professional and administrative
staff.
Participant Checklist and Requirements
1. Register - Registration is on a first come first-served basis. Book
is supplied free to participants, which they can keep after the four week
sessions. There is a maximum of 10 participants.
2. Must be able to attend all four sessions.
3. Actively participate in four discussion meetings.
Facilitators
Judith S. Karon
Mary L. Cameron
Questions?
Contact Lita C. Wallace at lwallace@d.umn.edu
or 218-726-7822.
About the Book
Crucial Conversations: Tools for Talking When Stakes are
High
by Kerry Patterson, Joseph Grenny, Al Switzler, Ron
McMillan, Joseph Grenny
The skills that the authors set out to help others master in Crucial
Conversations are pertinent to everyone who needs to communicate better,
and the light-hearted, engaging tone with which they deliver them gets
their points across clearly.
Most books make promises. This one delivers. These skills have . . .
generated new techniques for working together in ways that enabled us
to win the largest contract in our industry's history."Dain M. Hancock,
President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have
three choices: Avoid a crucial conversation and suffer the consequences;
handle the conversation badly and suffer the consequences; or read Crucial
Conversations and discover how to communicate best when it matters most.
This wise and witty guide gives you the tools you need to step up to life's
most difficult and important conversations, say what's on your mind, and
achieve positive outcomes that will amaze you. You'll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want. Whether
they take place at work or at home, with your neighbors or your spouse,
crucial conversations can have a profound impact on your career, your
happiness, and your future. With the skills you learn in this book,
you'll never have to worry about the outcome of a crucial conversation
again.
Meeting Dates and Discussion Topic
Session 1, Wednesday, March 11, Kirby Student Center 333, 12:00-1:00
Facilitator: Mary L. Cameron
Ch. 1 What's a Crucial Conversation? And Who Cares?
Ch. 2 Mastering Crucial Conversations: The Power of Dialogue
Ch. 3 Start with Heart: How to Stay Focused on What You Really Want
Session 2, Wednesday, March 25, Kirby Student Center 333, 12:00-1:00
Facilitator: Judith S. Karon
Ch. 4 Learn to Look: How to Notice When Safety Is at Risk
Ch. 5 Make It Safe: How to Make It Safe to Talk about Almost Anything
Ch. 6 Master My Stories: How to Stay in Dialogue When You're Angry, Scared,
or Hurt
Session 3, Wednesday, April 8, Kirby Student Center 333, 12:00-1:00
Facilitator: Judith S. Karon
Ch. 7 State My Path: How to Speak Persuasively, Not Abrasively
Ch. 8 Explore Others' Paths: How to Listen When Others Blow Up or Clam
Up
Ch. 9 Move to Action: How to Turn Crucial Conversations into Action and
Results
Session 4, Wednesday, April 22, Kirby Student Center 333, 12:00-1:00
Facilitator: Mary L. Cameron
Ch. 10 Putting It All Together: Tools for Preparing and Learning
Ch. 11 Yeah, But: Advice for Tough Cases
Ch. 12 Change Your Life: How to Turn Ideas into Habits
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