Outstanding Service Award
The role of the Computer Science Department head’s administrative assistant in the person of Lori Lucia has been critical.
Operating on her own initiative, Lori assessed the office problems and developed a two-year plan which included restructuring budgetary matters. During the past two summers, Lori went through all the departmental files, archiving historical information and restructuring the entire file system. At the same time she created a data repository for all the departmental information needed for future accreditation visits.
Lori has managed to streamline departmental processes and improve the efficiency of its operation even as more policies, computer systems, and layers of complexity continue to emerge. Lori also recommended a physical restructuring of the office arrangement itself in order to make students and visitors feel more welcome. Lori has the extremely difficult task of working not only for the department head but for each faculty member as well; 11 unique personalities, each with her/his own demands and expectations.
It gives me great pride to present Lori with this Continuous Service Award.