Planning a formal usability test.
Usability testing vs classical experimental research design.
- The basic methodology for usability testing is taken from classical
experimental research. However, formal usability testing doesn't follow
the rules of classical research.
- Classical experimental research methodology is designed to prove a hypotheses.
- Usability testing methodology is designed to obtain information on how to improve a web site.
- In usability testing you can't maintain perfect control over all factors.
- Usability testing is more of an art than a science.
Planning a usability test usually involves these activities:
- Defining concerns and goals.
- Selecting and organizing tasks to test.
- Creating task scenarios.
- Deciding how to measure usability.
- Selecting and recruiting participants.
- Establishing a timeline.
- Preparing the test team.
- Preparing other materials for the test.
- Preparing the test environment.
- Running a pilot test.
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