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Sample Usability Evaluation Plan

What do You Evaluate and When?
  Planning Rough Sketches Page Designs Prototype First Usable Version "Cubicle Eval" (Peer Eval)
What to Evaluate Competitors' Sites Sketch of home page Names of top level categories and site features Home page Second level page template Content page template As much as you have working As much as you have working Each unique page
Format Live site Paper Paper HTML prototype Live Site HTML page
How to Evaluate "Get It"
Key tasks
"Get It" Names of things "Get It" Basic Navigation "Get It"
Key Tasks
"Get It"
Key Tasks
Key Tasks
What You're Looking For What do they like/love? What works well? How hard is it to do key tasks? Do they get the point of the site? Does it seem like what they need? Do they get the point of the site? Do they get the navigation? Can they guess where to find things? Do they still get it? Can they accomplish the key tasks? Do they still get it? Can they accomplish the key tasks? Can they accomplish the key tasks?
Session Length 1 hr. 15-20 min. 15-20 min. 45 min. -1 hr 1 hr. 5 min per page
# Of Evaluations 1 1-3 1-3 1-3 1-3 1 per page
Evaluation Type Inquiry Inquiry Inspection Inquiry Inspection Inquiry Inspection Inquiry Inspection Informal Exploratory Test

Adapted from: Krug, Steve. Don't Make Me Think! A Common Sense Approach to Web Usability, Que, 2000.